Frequently Asked Questions
Everything you need to know about your Bear House experience.
What is the estimated delivery time for my order?
We typically process orders within 24-48 hours. Depending on your location in India, you can expect delivery within 3 to 7 business days.
Do you offer a returns or exchange policy?
Yes, we offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible.
How can I track my shipment?
Once your order is dispatched, we will send a tracking link to your registered email address and mobile number via SMS.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes across India.
How do I find the right size for me?
Each product page features a detailed Size Guide. We recommend measuring a similar garment that fits you well and comparing it to our chart for the best fit.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting conditions, slight variations may occur.